About Business Intelligence
Business intelligence is a set of concepts, methods and processes to improve business
decisions using information from multiple sources and applying experience and
assumptions to develop an accurate understanding of business dynamics. It is the
gathering, management and analysis of data to produce information that is distributed
to people throughout the organization to improve strategic and tactical decisions.
Business Intelligence: 5000 Reports Vs Single Report
By Sanjay Yadav
The TechAxes BI (Business Intelligence) framework caters the need of next generation BI. It provides a unified web based architecture which integrates Query, Reporting, Analysis and Dashboard within single user interface. Its single interactive reporting interface is capable of summary to detail navigation into 5000 variants of reports.The integration of reporting and analysis allow user to create a report that captures the finding. User can export and save the same in Excel / HTML/PDF/CSV/Web Archive/TIFF/XML format.
Are your Dashboards intelligent enough to bring performance culture?
By Sanjay Yadav
Dashboards are all about bringing performance culture in the organization. The organizational energy is unleashed when it moves in sync mode environment which is collaborative and transparent, and where every employee knows what level of performance is expected from him and how much this expectation is being met by him on frequent basis. There is nothing more de-motivating than subjective performance feedback. The rewards must be fair and driven by factual information about performance rather than personal opinion. Performance Management Technology helps companies achieve these goals.
Finance Drives Business Performance Management Everywhere
Why has business performance management (BPM) attached itself to the finance function in recent years? The reasons are threefold: efficiency gains, the infusion of business technology in the past decade and corporate finance’s unique cross-organization perspective. They are also widely applicable as large company CFOs are not the only ones with business performance management at or near the top of their to-do lists. New research shows that mid-market CFOs are also expected to lead and manage their organization’s performance.
Bringing Customer Profitability to the Enterprise
Customer profitability analysis is the single most important challenge which banking sector is facing. Determining which customers are profitable and by how much on which product and why are major issues to solve besides what is eroding customer profitability. Fundamentally to understanding customer profitability is an understanding of your own business. The framework used to analyze customers must be determined by the focuses of your business.
The Basel II Connection
Business intelligence is crucial to financial services institutions complying with the Basel II Accord by providing competitive advantage and scrutinizing operations for risk management.
Next-Generation Business Intelligence
When end-user reporting and analysis tools made their debut in the early 1990s on Windows desktops,
there were high expectations that the tools would liberate end users from their dependency on IT
departments to create custom reports. The combination of these tools and newly minted data warehouses
caused vendors and pundits to proclaim that the era of “self-service” business intelligence had arrived.
Metrics Development: Taking It From The Top
In recent years, the banking industry has evolved dramatically, driven by changes in the
business and economic environment, in legislation, in competitive pressures and in
enabling technologies. With a wide variety of products, such as credit cards, mortgages,
home equities, lines of credit, savings and checking accounts, insurance and investment
products, banks need to anticipate and satisfy the changing needs of their customers.
Analytic Challenges in the Banking Industry
In recent years, the banking industry has evolved dramatically, driven by changes in the
business and economic environment, in legislation, in competitive pressures and in
enabling technologies. With a wide variety of products, such as credit cards, mortgages,
home equities, lines of credit, savings and checking accounts, insurance and investment
products, banks need to anticipate and satisfy the changing needs of their customers.
Outsourced analytics centres - next wave BPOs
As companies begin to outsource their core functions, Indian BPOs have new opportunities to scale up their competencies to enter higher paying specialised services like analytics. The recent anti-outsourcing furore in the US and the UK, has done nothing to dent India's standing as the preferred outsourcing destination for organisations from the west.
KPO - the next wave to BPO: High-end knowledge services in demand
When sales representatives of a large pharmaceutical company span out in New Jersey in the US, they carry a call plan that lists the names of doctors who are most likely to prescribe their products.
Little would they know that a team sitting thousands of miles away in Gurgaon have already analysed the doctors' profiles, their prescription history and loads of other market data to prepare the plan.
Directions For Better Performance
For call centers to mature beyond managing reactively, their application of analytics must evolve into continuous performance improvement. One particular challenge of managing call centers seems not to have
changed much in the last year. You're so busy running a call center that you barely have time to evaluate it. Yet when you do find the time to review your center, the data that's most easily available to
you is only useful for short-term decisions.
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